One of the most frequently asked questions "will I get to see a ghost or experience paranormal activity" very simply there are No Guarantees, however with over Twenty Six years of experiece between us, we will endevour to use this knowledge and experience to help encourage Paranormal Activity.

QUESTION What is the cancelation policy for Castle Tours & over night Investigations?

ANSWER We operate a 48 hour cancelation policy. Should you fail to cancel 48 hours prior to the event, then you will be charged in full.

QUESTION I have a concern or complaint, who do I address my concerns to?

ANSWER We sincerely hope that your time spent with The Paranormal World is a fun and productive one, however should you have a concern or a complaint then Please contact Jason in the first instance. .

QUESTION How do I go about booking on a pre-organised event?

ANSWER Simply call or email The Paranormal World, visit the Contact Us page for details and telephone numbers or contact the castle direct

QUESTION My partner and I are staying at Craig Y Nos Castle on a date when there is no Castle Ghost tour planned. Can we still book a tour for the two of us?

ANSWER Yes it is possible, however this is Not something that we encourage simply due to the cost factor, but if we have investigators available, then for a set fee of £50, you can book a private tour for just the two of you.

QUESTION We are interested in booking our works party with yourselves. What is the price for this?

ANSWER The price will depend on various factors e.g Are you wanting to eat at the castle? Would you like a two or three course evening meal?, Are you wanting to stay over night?.etc etc..please contact Rhian or Jason to discuss your personal requirments.

QUESTION I have a query regarding what I believe to be paranormal occurrences at my home, would you be able to help us?

ANSWER This is a very hard question to answer honestly, simply due to a number of factors, However Yes we probably can help you or put you in touch with other experienced individuals. Please contact us to discuss it further.

QUESTION What are your payment terms?

ANSWER Your Card details will be taken on booking, however please note that no payment will be taken until your arrival this is purly to secure your booking.